Skill without strength just causes frustration. This does not mean physical strength, but the strength to see something through. The strength to work in the most difficult settings. The strength to work with some of the most vulnerable families. Doing this work for over 14 years, I’ve had to muster up a lot of strength and courage to have difficult conversations, work with the most difficult people (both families and colleagues) and have some real tough moments of my career that have only made me stronger.
Working with people is one of the toughest things ever, but on the flip side one of the most rewarding. When thinking about the skill of a social worker, one must think about the fundamental qualities you’d need in order to last in this profession. Over the years, I’ve really had to be a good listener in order to sharpen the skill of how I respond. If I don’t acutely listen to what people tell me, how would I be able to provide an adequate response?
Over the years, the same issues come up time and time again. Lack of resources, social work burnout, austerity, too much bureaucracy. The list is endless. Social Work can at times feel as though it lacks effective leadership. Leaders that are bold, confident in really wanting to see change for the most vulnerable. Leaders that do not mind standing alone. Leaders that do not mind being the ‘odd one out’ for a positive cause. I certainly do not shy away from this.
I remember at the young age of 25, I was appointed as a Team Manager for a Children in Care / Unaccompanied Minors Team in a busy Local Authority in the South of England. I remember my Service Manager introducing me to my new team as their new manager. I was met with a lot of resistance and questioning of my managerial ability and experience. If you want to know what it feels like to be challenged by your own team (to your face), this experience certainly taught me how to build resilience. I learnt so many skills in this role. How to lead with confidence, how to ask for help when needed, but most importantly, what it means to not relent.
Relationship based practice is so important in social work as the bread of butter of what we do is largely around building relationships with people so we can provide support and be that advocate people need. Knowing this, I question at times why there are so many fractured relationships within the profession – however this topic is for another day.
In essence, I have realised that the true skill of a social worker is being present in the moment, setting firm boundaries and having an unwavering sense of conviction. That’s my skill.
I would love to hear our thoughts on what skill you feel is needed in this profession…
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